Made.com Edelweiss Chairs
Again, not the best build quality.
We bought two pairs of these to go with our table, and of the four chairs, one could not be assembled as the bolt would not get purchase in the fixing. We complained, and they immediately sent out a second pair zero charge, with a really great customer service.
However, I sent heavily on one of the new chairs today, and again one of the screws popped out. Given we have them less than a week, this is pretty shocking build quality – a 33% failure rate.
Asked us to send the faulty chair back with the same courier, which was completely impractical given it would take 10 minutes to package it in the replacement box while he waited. We simply didn’t send it back, and so far they haven’t said anything.