Well, my doubts were misplaced. Although it took three years since our canceled Easyjet flight for them to pay out our EU-mandated compensation, pay out they did, and we received our bank transfer for around GBP150 each from Bott & Co (who were passed the files and accounts from EUClaim), today.
It was all pretty effortless – they use electronic PDF forms that we can fill in online without ever printing out or scanning a document, making the whole process seamless. I’m not even sure what cut they took – I believe it was set at around 27% – but for me it’s more the principal of Easyjet paying out what is due, and hopefully deciding to invest some more cash into the resilience of the computer systems that fell over that day, rather than risk paying out a possibly larger sum in compensation to travelers.
All in all, not a bad result!