Home > Uncategorized > Jetstar Platinum Payment Protection Insurance Review – from excellent to terrible

Jetstar Platinum Payment Protection Insurance Review – from excellent to terrible

Having just cracked the screen on my Nexus 7 tablet, I thought I’d check if I have any option with my credit card.

I was initially hopeful – I had a brochure showing the Chartis Insurance cover, which seemed to cover. In fact, impressively, they seemed to cover:

  • any accidental damage within 90 days
  • no excess
  • even covered phone that weren’t subsidised in a plan

I phoned them up, and then realised that Jetstar changed their insurance provider in October 2012 to ACE Insurance.

Checking ACE Insurance’s policies, it’s rather less appealing:

  • You’re only covered for carrying the goods home (cover ceases as soon as you get home/to the office)
  • They don’t cover phones, tablets, or computers
  • The excess is $250

So – useless x useless x useless.

Alongside the officious service, terrible dated website and excessive charges – another reason to walk away from Jetstar Platinum / Macquarie Bank’s cards.

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