Jetstar Platinum Payment Protection Insurance Review – from excellent to terrible
Having just cracked the screen on my Nexus 7 tablet, I thought I’d check if I have any option with my credit card.
I was initially hopeful – I had a brochure showing the Chartis Insurance cover, which seemed to cover. In fact, impressively, they seemed to cover:
- any accidental damage within 90 days
- no excess
- even covered phone that weren’t subsidised in a plan
I phoned them up, and then realised that Jetstar changed their insurance provider in October 2012 to ACE Insurance.
Checking ACE Insurance’s policies, it’s rather less appealing:
- You’re only covered for carrying the goods home (cover ceases as soon as you get home/to the office)
- They don’t cover phones, tablets, or computers
- The excess is $250
So – useless x useless x useless.
Alongside the officious service, terrible dated website and excessive charges – another reason to walk away from Jetstar Platinum / Macquarie Bank’s cards.